PinnedWhat is the Good Jobs Strategy?How investing in employees can boost sales and lower costs — The Good Jobs Strategy (GJS) is a system, rooted in theory and practice, that combines investment in people with operations and job design choices that raise productivity, contribution, and motivation of employees. Companies that are public and private, in retail and beyond, have used the Good Jobs Strategy to reduce…Operations7 min read
5 days agoHow a Moe’s Original BBQ Franchisee is Using the Good Jobs Strategy to Serve Better Food and Better JobsQ&A with restaurant owner Dewey Hasbrouck and store leaders Jessica Nickerson-Cowe and Chris Jandreau — In 2012, Dewey Hasbrouck opened up his first location of the Moe’s Original BBQ franchise in his native Bangor, Maine. …Restaurant Business17 min read
Dec 21, 2021How a Washington Casino is Using The Good Jobs Strategy to Invest in Guest ExperienceQ&A with Lucky Eagle Casino & Hotel CEO JaNessa Bumgarner and Hotel Director Ben Scholl — Owned and operated by the Chehalis Tribe, Lucky Eagle Casino & Hotel offers gaming, dining, and hotel services to guests at their location outside of Rochester, Washington. Lucky Eagle employs around 450 staff, from slots attendants to clean team to security to chefs, with more than 1000 slot machines. Inspired…Operations12 min read
Nov 3, 2021Trying to Get a Job in a Labor Shortage is Harder Than You ThinkInsights Into the Operational Challenges Contributing to Frontline Vacancies — In the middle of a labor shortage, a man in Florida applied to 60 jobs only to receive one interview. While companies might be receiving fewer applicants, especially for lower-wage roles, why are they struggling to hire the candidates that are actively pursuing their openings? The Tale of Two Retail Applications In August 2021, we followed…Hiring6 min read
Sep 1, 2021You Can’t Train Away Bad Jobs.Why Job Quality Is the New Frontier of Good Business — Before COVID-19, work in retail, distribution centers, direct-care, and food service were described as dead-end jobs, with low pay, bad schedules, and little career advancement. …Upskilling5 min read
